All shipping in Italy is free of charge. There is additional cost for international shipping. Shipment does not include extra fees from customs, or additional costs associated with your country. If it turns out that shipment to your country proves impossible, we will reimburse your reservation.
You are responsible for paying any taxes and import duties, which apply in your country or state. Please enquire for a confirmed cost prior to ordering.
Our current recommended retail price is € 36,000, as it appears in the reward level information boxes, showing our Indiegogo supporters are definitely getting the best deal by supporting us!
Your HiCan reservation payment is refundable. An invoice will therefore not be available until the reservation is converted into a confirmed order. However, we will send you an official confirmation of your reservation payment by email.
Yes, you can cancel at anytime by sending as a request by email at: email@example.com. Refunds can take up to three weeks. The refund will be net of commissions paid to Indiegogo and to the payments system provider used by the platform (10%).
We are working to provide the opportunity to experience HiCan in several locations around the world once we begin production.
We have received an extraordinary number of reservations for the new HiCan. Production is scheduled to begin at the end of April 2017. At this time, the delivery estimate for new reservations is mid 2017 or later, depending on country of delivery. Our goal is to have the shipment out to you earlier but we have seen some of the challenges of others, and we want to make sure not to overpromise. In case we reach any of the stretch goals, the development of the additional features will probably delay the shipping to late 2017. This we promise: we are working around the clock to bring this to market.
Yes, we are currently selling custom built versions of HiCan. Each bed is built to order. We have selected a number of finishes that enhance the iconic design of HiCan and make it easy to contextualize it in your interiors. As soon as we receive your pre-order we will send you the sample materials on the basis of your preferences in order to let you choose the ones that best interpret your personal taste. We can also reproduce any colour of RAL (or NCS) Pallete for external finishes.
We are designing HiCan so that it will work with any web-enabled device, with extra features to enhance the experience in our native app. Prior to launch; we are developing for iOS and Android. HiCan will also be accessible through a mobile-friendly and tablet-friendly web app, which can be accessed on any web-enabled device.
Yes. The app is free and a single HiCan can be connected to multiple devices (smartphones or tablets). For instance, if there are two people in the bed, they both can be primary users on their device(s).
The new version of HiCan is not based on traditional home or building automation components, but uses technology at the root of what is now called IoT. The controller’s logic is based on the very popular Raspberry Pi computer, enhanced with the professional Strato Pi board. HiCan will also be the first integrated bed platform based on open source software and applications. Leveraging the immense choices of sensors and devices that are already available or will be introduced in the future, HiCan becomes a fully customizable platform, with potential for further innovation that goes beyond the wildest imagination. We want the Indiegogo community to make suggestions as to how we integrate our bed with other 3rd party hardware such as: home thermostats, lights, curtains, door locks and home safety and security alarms.
We are happy to discuss partnerships further after we complete our Indiegogo campaign and production begins. Hi-Interiors is considering offering exclusive distribution rights for specific countries and regions. These distributors will provide sales and servicing support to HiCan customers in their specific territory, as well as offer demonstration for prospective customers. Exclusive distribution rights may be offered after the initial trial distribution period.
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There are many ways in which you can potentially profit from owning a HiCan due to its unique nature and mass appeal. Like us, you can perform media demonstrations, attend shows and events, gain corporate sponsorship, and even lease your bed out for film and commercial work. We can help provide you with some of these opportunities. Soon, we expect to see HiCan Rental operations pop up throughout the world. This may provide a good source of revenue from owning one bed for commercial purposes.
It’s going to be awesome. We’ll continue to share more about the new HiCan with you over the coming months, as we get closer to production. Stay tuned!
We’d love to help answer all of your questions. Please contact our press office at: firstname.lastname@example.org .